Blue Sky Solutions UKG Training and UAT Support Consultants Top 10 FAQ
Here are the most common questions clients ask us about UKG Training and UAT Support Consultantsat Blue Sky Solutions
TOP 10 FAQ
Q1: What Kronos platforms do you support?
A1: We support UKG Dimensions, Workforce Central (WFC), UKG Pro, and associated modules including Timekeeper, Accruals, Advanced Scheduler, Attendance, and more.
Q2: Do you offer support outside of full implementations?
A2: Yes! We offer on-demand support, audits, upgrades, and quick-turnaround fixes through our BlueSky OnCall™ service model.
Q3: Can you supplement our internal team?
A3: Absolutely. Whether you need short-term consultants, trainers, or project leads, we provide flexible resourcing tailored to your internal bandwidth.
Q4: How quickly can we get started?
A4: We can typically match you with a certified expert within 48 hours. For larger initiatives, we provide a full kickoff plan within 3–5 business days.
Q5: Do you work with unionized environments?
A5: Yes. We have extensive experience working with complex union rules, premiums, exceptions, and multi-contract configurations.
Q6: How is support billed?
A6: We offer hourly, weekly, and fixed-fee pricing options depending on your engagement needs. You’ll receive transparent tracking and detailed time reporting.
Q7: What industries does Blue Sky Solutions support?
A7: We support healthcare, government, manufacturing, education, and enterprise clients with tailored Kronos/UKG consulting and implementation services.
Q8: Can you help with migrating from one timekeeping system to Kronos or UKG?
A8: Yes! We offer migration services including data transfer, validation, and system testing.
Q9: Do you provide remote Kronos support?
A9: Absolutely. Our experts offer remote configuration, troubleshooting, and training services.
Q10: What if we already use ADP for payroll?
A10: No problem. We specialize in integrating Kronos with ADP and other payroll providers.
